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Someone posted something upsetting about me online...​​​​​​​

Most websites have a way for you to ask them to remove ‘content’ – like videos, pictures, comments or profiles – that upsets you. This is called making a ‘report’.

It’s important to know that making a report doesn’t mean the content will definitely be removed.

Just like in school, most websites have a set of rules which they expect people using their site to obey - these are called 'terms of use'.

If you want to have something taken down from a site you should check to see if it breaks one of their rules.

Facebook calls their rules ‘Community Standards’, YouTube’s rules are called ‘Community Guidelines’ and other sites like Snapchat, Twitter and Instagram have their own sets of rules and ways to report.

Before using any website you should read them to learn what is, and what isn’t, acceptable on the site. You should also learn how to report content to the site.

Remember, that to use any of these sites you need to be at least 13 years old. If you're under 13 and someone has posted something about you get an adult to help you report it.

Here’s where to find the rules and how to report for the most popular social networks and messaging apps:


Read Snapchat's rules

Report to Snapchat

Snapchat Safety Centre


Read Facebook's rules

Report to Facebook

Facebook Help Centre


Read YouTube's rules

Report to YouTube

YouTube Safety Centre


Read Instagram's rules 

Report to Instagram

Instagram Safety Centre


Read Twitter's rules

Report to Twitter

Twitter Safety Centre

Tik Tok

Read Tik Tok's 'terms of use'

Report to Tik Tok

Tik Tok's Support Centre