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You said... We did...

Listening to Parents & Carers: Always Improving!

 

In addition to our regular informal conversations with parents & carers, we invite feedback/comments through the completion of short questionnaires during the school year. We think it is important for you to know that we have listened and how we have responded to your feedback so will always send home a summary outlining what "You Said" and what "We Did".

 

Year 3: We are aware that the transition from the Infant School can be a busy time and families are given lots of information about new routines and expectations! It is important for us to better understand your experience of the move to our school so a short questionnaire is distributed during our Year 3 assembly and this year, your feedback included:

 

  • Very informative meetings and school disco helps!

  • Very smooth transition, thank you.

  • My son really enjoyed Pyramid Club and it helped with the transition.

  • I like that the children taking on more responsibility, my child is really happy.

  • My daughter enjoys the dinners.

  • My child is very happy in this new and exciting place!

  • Very friendly staff at the Junior School.

  • Allocating play buddies to children new to the school is a great idea-thank you!

 

Your suggestions:

 

  • The Fruit Trolley hardly ever appears!  We now have Year 6 pupils responsible for the Fruit Trolley so it will be available every day.

  • Difficult getting used to not being able to speak to the teacher in the morning...This is a change for parents. If it is not urgent, please use the Home/School diary to communicate. If you need a conversation, please call the contact the school office to make an appointment to speak with the teacher after school. 

  • There should be a longer transition to the school-change in routines can be a big shock! We work with the Infant School to create lots of opportunities for children to become familiar with the Junior School and the staff. The teachers visit the Infant School on several occasions and the Year 2 children visit at Christmas and during the Summer Term as well as being invited to the Spring Disco.

  • Bigger hall and bigger car park. We are unable to extend the car park or the hall. We regularly remind parents about driving/parking safely and would encourage walking/cycling/scooting when possible to avoid congestion.

  • Email instead of letters or a WhatsApp group We have many requests to use less paper however, we do not have the systems to support electronic communication and we are mindful that not everyone uses email/WhatsApp regularly or confidently so we continue to use paper. It is something we are always looking to improve.

  • Reading Record day seems to have changed from Wednesday to Friday? We will investigate!

  • Children should receive clearer instructions for tasks given  We will need more information to look into this, please come and see us if children are struggling or pop something in the Home/School diary.

 

Years 4, 5 & 6: we invite feedback usually during the Spring Term on a variety of areas identified by staff and governors.

      
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